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PRIVACY POLICY

Troika International Limited (TROIKA) is a company registered in England & Wales that produces seismic data management software and provides related consultancy and services. 

This privacy policy explains how we use any personal information we collect about you when you use this website.

We collect information about you when you

  • Register on our website
  • Enquire about products and services
  • Place an order for products or services
  • Request a license
  • Visit us at industry events
  • Visit our website (website usage information is collected using cookies)

We collect information about you to process your enquiries, support calls & orders and manage your account.

What information do we collect about you?

Contact details (e.g., name, e-mail address and mailing address)

Account details (e.g., username and password)

Communications (e.g., when you submit questions or comments, select e-mail marketing communication preferences or indicate areas of interest)

We may be required by UK law to collect certain personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.

How will we use your personal information?

We use information held about you in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already browsed or enquired about;
  • to notify you about changes to our service; and if you agree, we may email you about other products and services we think might be of interest to you.
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To allow you to log in and use registered user areas of our site.

We use your information collected from the website to personalise your repeat visits to our website.
TROIKA will not share your information for marketing purposes with other companies.

Marketing

You will receive marketing communications from us if you have requested information from us, purchased from us or if you provided us with your details when you registered to our website and, in each case, you have not opted out of receiving that marketing in accordance with the below opt-out process.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us using the contact details below.

Access to your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You have the right to get us to correct personal information that is wrong or incomplete.

The UK law gives you a number of rights in relation to your personal information including in certain circumstances, the right to ask us to stop using or delete your personal information.

From 25 May 2018 EU citizens will have the right to receive any personal information we have collected from you in an easily re-usable format when it’s processed on certain grounds, such as consent or for contractual reasons. 

Security

TROIKA complies with its obligations under the General Data Protection Regulation 2016/679 (the GDPR), by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Only authorised employees and data processors (software suppliers and those working on behalf of TROIKA) will have access to your data. All parties who have access to your data are required to process/use that data in accordance with the provisions of current data protection legislation and TROIKA’s Data Protection Policy.

TROIKA will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation without gaining consent to do so.

The TROIKA website uses sophisticated security and safeguard measures to protect users' information including Secure Sockets Layer (SSL) encryption to ensure that your data will be protected against fraudulent use on our site.

Cookies

Part of our data collection process may involve the use of “cookies,” which are small pieces of identifying information placed and stored on your computer by our server which enable our system to more readily “recognize” you when you visit. Cookies are frequently used to enable sites to more efficiently provide service, such as to customize the display to suit your interests, note your interests while visiting our Site, and store information. It is our policy that any information obtained through the use of cookies will only be used internally to better provide service to you and to evaluate and improve the effectiveness of the Site. Cookies will not be used to track your activities outside of the Site or for any purpose not disclosed herein.

You may elect not to accept “cookies” by setting your Internet options on your computer, however, please be advised that in that case, you may not be able to access part or all of this Site, or parts of this Site may not operate effectively.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Social Buttons

TROIKA has social media buttons for Twitter and LinkedIn. Visitors may use these to bookmark or share our web pages, these work using scripts from domains outside of TROIKA and it is likely those sites will collect their own information about what you are doing. You should review the policies of each of these sites to see how they use your information and to find out how to opt out, or delete, such information.

Social Media Contact

TROIKA uses Twitter and LinkedIn. If you intend to post a comment on our Twitter feed, Twitter will require you to set up your own account. Please review the Twitter privacy notice to see how it uses your information and to find out how to opt out, or delete, such information.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this we b page. Therefore, we reserve the right to revise the content of this Privacy Statement in any manner and at any time, without notice. We encourage you to check the Site each time prior to access for any changes. This privacy policy was last updated on 23 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By Email at:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Or write to us at: Troika International Limited.,
Eridge House,
Coach & Horses Passage,
The Pantiles,
Tunbridge Wells,
Kent, TN2 5NP
United Kingdom

Troika International Limited. Company Registration Number 03990424 (England and Wales). Registered office address: Eridge House, Coach and Horses Passage, The Pantiles, Tunbridge Wells, TN2 5NP